4Real-world scenarios
25 real-world LLM system case studies
Case studies told from the start: the naive version, what broke in production, the refactorings, and the final architecture.
- items
- 25
- Groups
- 5
Customer service 3
- Real-world scenario
Support bot with human escalation
A WhatsApp bot that answers questions, looks up orders, and knows when to call a human.
- Real-world scenario
Automatic ticket triage
Classify thousands of tickets a day by queue, priority, and product.
- Real-world scenario
Call center voice assistant
Handle live calls with response time under one second.
Engineering 5
- Real-world scenario
Coding agent
An agent that reads the repo, edits files, runs tests, and opens a PR.
- Real-world scenario
Automated PR reviewer
Comment on PRs with real findings and few false positives.
- Real-world scenario
Test generator
Generate tests that compile, pass, and catch real bugs.
- Real-world scenario
Legacy code migration
Migrate hundreds of files off an old framework over several days.
- Real-world scenario
On-call incident agent
Investigate alerts, read logs, and suggest the likely cause before the human wakes up.
Data and documents 5
- Real-world scenario
Invoice and contract extraction
Read invoices and contracts in PDF and fill the ERP with no manual typing.
- Real-world scenario
Internal knowledge base chat
Answer employee questions from wikis, policies, and manuals.
- Real-world scenario
Deep research with citations
Investigate an open question across dozens of sources and deliver a cited report.
- Real-world scenario
Spreadsheet analysis with code execution
Answer spreadsheet questions by writing and running code, not by guessing numbers.
- Real-world scenario
Natural language to SQL
Let business teams query the database without knowing SQL and without risk of damage.
Business 5
- Real-world scenario
Automated sales SDR
Research leads, write the first message, and book a meeting.
- Real-world scenario
Legal assistant
Review contracts, flag risky clauses, and cite the legal basis.
- Real-world scenario
Resume screening with bias control
Pre-screen candidates in an explainable, auditable way.
- Real-world scenario
Content moderation
Moderate text and images at scale with a clear policy and low cost.
- Real-world scenario
Personal finance assistant with approval
Read statements, suggest payments, and schedule Pix transfers only with explicit confirmation.
Product 7
- Real-world scenario
Conversational onboarding
Sign up customers over WhatsApp, collect documents, and resume days later.
- Real-world scenario
E-commerce semantic search
Understand running shoes for rainy days and find the right product in milliseconds.
- Real-world scenario
Educational tutor
A tutor that remembers the student, adapts exercises, and never just hands over the answer.
- Real-world scenario
Browser agent for repetitive tasks
Fetch duplicate bills, download invoices, and fill portals that have no API.
- Real-world scenario
Content creation pipeline
From brief to published post, with research, draft, review, and brand check.
- Real-world scenario
Health assistant with guardrails
Answer patient questions without diagnosing and knowing when to refer to a doctor.
- Real-world scenario
Back-office automation with durable execution
Reconcile payments, issue invoices, and collect from customers in processes that last days.